Web application / customer portal / Beispielprojekt
Deliver files intelligently – the digital customer portal
Release documents in a targeted manner and make them available to customers in a clear manner. A portal concept for controlled access, traceable versions and short routes to the right file.
01 / Initial situation
When processes need more overview.
Recurring file requests, scattered download links and unclear version statuses can put a strain on collaboration. Access rights and the validity of documents are difficult to keep track of when storing emails only.
02 / The solution in the concept
Individually thought out. Clearly connected.
The application example bundles shared content in a personal customer area. Folders, document cards and a search lead to the appropriate files. User and group rights determine who can see what content. Versioning and notifications can be coordinated with the release process.
03 / Functional scope
What this application could do.
- Protected login area Individual user and group permissions Document management and file versioning Download statistics Search and filter functions Automatic notifications for new documents
04 / Exemplary added value
A basis for better processes.
Central access can reduce queries about files and versions. Releases can be assigned specifically and documents can be found in a structured manner. The specific security and authorization concept is developed for the respective application.
Your processes. Your application.
What task should your software solve?
We talk about your processes, existing systems and the people who work with them. From this we develop the appropriate approach together.